I did my first bidding on Quibids thinking I knew what I was doing. I had bid on a item and lost. I was still eligible to buy the product for two hours after the auction ended, but I messed up and did not use the buy it now feature. I contacted C. S. and Quibids gave me the chance to buy the item at the auction price. This is by far the greatest online shopping experience I have ever had on the internet. I will be with Quibids for a long time.