K D.

I ordered two items and never received a confirmation email or an email saying the items had been shipped, but my card was charged the full amount.

I reached out the the customer service email and had to type and send my question twice, replying directly to the emails as requested, and it looks like they still were not getting my emails. I called their customer service line and left a voicemail but still have not heard back.

I have been keeping an eye on my order status and just learned that it has been shipped but is taking 10 days to get to me... in the continental US, you can travel form California to Virginia in less time.

Cute idea and some really cute stuff but this will be my first and final purchase from the site. As a used clothing online store, you need to be more transparent and on top of communication glitches.