K B.

First time buyer. The site it currently offering 40% percent off most Items. Everything I purchased qualified for the discount. Besides each item it indicates it will be 40% off if you add the discount code. Prior to finalizing my order I add the code where indicated. My price didn't change so I assumed it would after the payment type was verified. Well, it finalized my order and never processed the discount. I immediately emailed the company because no one answered the phone or chat. The response was" we're so sorry. We can see that the discount code was not properly applied but since your order processed almost immediately,, we can't stop, change or refund any part of your order ". I asked them for a credit totally what my 40% discount Would be and they kept saying I could use the 40% on my next order. Well, right now the 40% is for everyone so If I want to order again I can get another 40% because that's the current offer. Needless to say, I'ma one and done with Fashion Nova and i plan to have my daughters and their friends stop using them as well!