I'm just like everyone else on this site. I placed my order and paid my money in good faith, but it was misplaced. If I'd read these reviews before ordering I wouldn't have. My order was received and processed July 18,2014 and I'm writing this angry missive on Oct 1,2014. Cannot call anyone nor email anyone at Spa Boutique. I'll be trying to get my money back through my credit card company.