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I got my dress weeks after they said it would be delivered and it was the wrong size than what I ordered. I've contacted a representative and they told me that, "We are manufacture not re-seller " and "returning the dress is not useful for us as well." All I want is my money back but they won't confirm my return request. Will never order again, totally dissatisfied, and will not recommend.
Tip for consumers:
Don't do it
Kayla H.'s review of EricDress earned 5 Very Helpful votes
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Dear Kayla,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. For the return policy, you can check here: http://www.ericdress.com/help/Returning-Replacement-Refund-356.html#detail1. Anyway, we will try our best to improve our service quality. You can also write to service@ericdress.com or reviews@ericdress.com.
Have a good day.
Best regards,
Ericdress Team