Kayla C.

I am a customer from Hong Kong and bought a pair of leggings from them as I thought they looked cute on the photo.
As a oversea customer, I has to pay shipping cost and finally received my legging with obvious mark on it.

Reported to the customer service team and asked for a full refund, as I don't think any customer would like to receive a brand new legging with mark on it.
And it seem to me they completely did not inspect the good completely.

Got a replied from them, said that they don't think my legging is faulty, as the legging still wearable, still hold it purpose and they cannot see there is any damage on the legging.
And offered me a 15% off refund on this legging only.

It was a disappointing experience and customer service does not seem to helpful.
As a customer I wish to receive a goods that without any faulty and mark, that is the basic requirement.
And if Doyoueven team think that marked item is still sellable and wearable, then I won't be shopping there again.