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I ordered three items and got two of them within two weeks. The third item was shipped a week later and I still haven't gotten it and it's been about 5 weeks. I also paid extra to be able to track my order. What a joke that was. Tracking information was not available. So don't waste your money. If I had read the reviews BEFORE I ordered I would never have done business with this company. Unless you just have extra money you want to throw away, beware and don't do business with this company.
Kay B.'s review of DressLily earned 3 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Kay B.
Thank you for your important feedback and for letting us about your experience with us.
We want to extend our sincere apologies for the problems you have experienced.
We have arranged the refund for you and send you the refund detail on email, could you kindly check your email? If you have any problem, you can contact us on ticket.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Dresslily Customer Service