I used care.com for staffing 24 hour care, a joke. The worst of the worst were sent to us we had better providers obtained through Craigslist, for free. I actually had to contact a sheriff because after 12 hours at our home we decided we did not want her help, she harassed myself and the family members. Then when I tried to set up my account to provide care to the public my profile had 4 hits and they did a background check stating they only went back 7 years and suspended my account over a non violent communication misdemeanor 14 years old with extenuating circumstances. Then without the 90 days passing that I have to clear this issue up, that has never interrupted any employment opportunities I have had, they called my prospective clients to verbally trash me. Do not use care.com their privacy policy cannot be trusted, their providers are mediocre at best, and they don't follow the fair reporting act, though they state they do.