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I am very disappointed with this company. The clothes don't always fit the average women and you pay a high cost to return the items. I have yet to get my refund from them for the returned items. They seem to just ignore me when I write. That is very disturbing! Unless they guarantee all items are made correctly, then don't order thru them. They will give you 10.00 to keep the clothes that don't fit. My refund was over a 100.00. So I was to suck up 90.00 I don't think so! Never order again!
Tip for consumers:
Don't order if you don't want to pay return shipping. It will be more than you will get back.
Kat N.'s review of TBdress earned 4 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you are not satisfied with our service, hope you could kindly understand that we totally allow customers to return the items they are not satisfied with, and after we have received those items, then we are able to give you a refund to our customers. Could you please tell me your order No.? After you have sent me the order NO. Then I will contact with your exclusive customer service representatives and let them solve your problem as soon as possible. Please give me a reply via sitejabber or you could send emails to sns@tbdress.com, so we could check the order status and solve your problem as soon as possible! Thank you for your cooperation!