Katja K.

Ordered my new washer online. NOBODY tells you they wont install it unless you buy THEIR new washer hose. Even if you have a brand new hose. NOBODY asks you, or tells you that they will not remove your old washer from a pedestal OR place your new one on it. So here I am sitting, a single 50 year old woman, with a washer that is not connected and no family closer than 2 hours one way. Had been waiting for this thing a week (their delivery options are also outrageous...) and still can't do anything with it. Now another $100, maybe more, to have someone else come put it together...

I had ordered 3 green Basilisk babies, 2 fire belly frogs and 2 fire belly newts.

The frogs were simply not in the order. The newts and basilisks arrived in a UNMARKED PRIORITY MAIL FLAT RATE ENVELOPE! Newts dead on arrival. 1 Basilisk dead after turning to a skeleton for the next 2 weeks, a second followed him the week after. One survived the ordeal to grow up... no response to complaint, no refund, no new animals, no apology. Sick bastards sending live animals without a proper marking on the package, never mind illegal.