Katie T.

"So I needed a replacement fog light cover for the passenger side of my Subaru. Simple enough, right? Not exactly. I found the part and ordered it. It came quickly enough but when I opened the box it was the drivers side and not the passenger's. Honest mistake. I got online and requested the correct part. They said they were very sorry for the confusion and said they would send the correct side. About a week later I get the second package... only to discover it is again the wrong side. I was beginning to think maybe I had it mixed up so Igot back online to make sure I had ordered the correct part. Nope, I needed the passenger side cover ( you know, the side where the passenger sits?) and they had again sent me the drivers side. I took pictures of both covers as well as of my car showing the side that needed the cover replaced. I again wrote to customer service and said I got the wrong side and asked if maybe it was backwards in their system. They were very polite and asked me if I'd like a refund or if I was willing to wait while they send the drivers side. I figured they couldn't possibly get it wrong a third time ( wait for it) and said I'd like to wait. Well yesterday I got the third cover... yup you guessed it it's STILL THE WRONG SIDE. Hahahah It's kinda more funny than it is upsetting. "