- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered a dress over a month ago for prom and they have charged me but my dress still hasn't shipped prom is next week so now i have to go find another dress and have called customer service and no response. Even paid extra for shipping so it would be here very displeased with the service this company provides will never shop here again and am telling everyone not to shop here! Now all i want is my money back don't even want the dress now!
So they have now shipped my dress i don't even want it! I just want my money back. This company just keeps getting worse and worse!
Katie H.'s review of DressLily earned 2 Very Helpful votes
katie hasn’t received any thanks yous.
katie doesn’t have any fans yet.
katie isn’t following anybody yet.
Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear katie,
Thank you for notifying us of your complaint.
We have offered the processing time for each item online, you can check before placing the order.
For this issue, we have contacted you by email with solution, please check and reply to us.
We very much regret for this inconvenience.
Yours Sincerely
Dresslily Customer Service