Absolutely shocking service. It is not made clear enough on the website that you will be charged £35 monthly. This went on for 4 months before I noticed. I called to get a refund as I did not willingly agree to this and if it was made clear to be I would never have signed up. I eventually got them to give me half of it back (£70) but they point blank refused to refund the other £70. The items themselves are badly made and don't last very long (if at all).