Kathy S.

I have spent quite a bit of time on this site looking for items in my size that I think will work for me. After completing my purchases, 9 out of 10 times I get a notice 3-5 days later that the item is not available. This happened with one Lafayette dress that was left on the site for months afterward. It was advertised at one price, and available through back order at another. I know because I called to find out what was going on. I don't know whether those orders were ever fulfilled. You might be able to snag a bargain now and then, but in the end, I am not sure it is worth it.

So much for customer service. I purchased two boxes of Sebo Vacuum bags. Cost $75. Bought wrong model. I only found out when I used up all of my existing bags. They refused a return or exchange. This is bad customer service. I would never do this to one of my customers. It guarantees this kind of review.

It is taking me 3 weeks from their receipt of my returned merchandise to get a credit to my credit card. This is ridiculous and I think that they are using my money for their own cash flow purposes. Shame on you BG. Issue me my refund on a timely basis!