This was probably the most hassle-free car rental experiance I have ever had, and I have had a lot over the years. The car I requested was available, and I was also given the chance to chosse and alternative vehicle from another 3 which were available. I stuck with my original choice and the car was excellent. Can't honestly come up with any complaint whatsoever - a great all-round experiance and will certainly be my company of choice for future car rental.