Placed my order on Feb 13th. Still says order processing. Delivery between Feb 23- Mar 5th. Still no order and no response to where my order is. I sent them an email related to another product I was going to order, they didn't get back to me until 3 days later and I m glad I didn't order that product also.
Hi Kathy,
I apologize for the trouble you've experienced. We do ask you allow 24-48 hours for customer service to reply to a ticket once submitted. We have been very busy and working quickly to resolve all issues.
I'd be more than happy to assist you further, but unfortunately cannot find your order with the information provided.:(
Could you private message me the details of your order? Name, email, shipping address or even order number? I'd love to check on this!
Thanks,
TangaLaura
Customer Service Manager