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I was lucky to get everything I ordered but the sizes were made for a child. I want to return the items. Nightmare!. The customer service line is an machine. The replies are auto generated after you submit a ticket. I found the return address (in Chinese). They did not send a bill of lading with the items, yet they are asking me to fill out a return form that is no where to be found
Kathy C.'s review of Sammy Dress earned 2 Very Helpful votes
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A made a total of 3 orders with Sammydress. The first 2 orders went accordingly and I was...
I've bought some nice things I'm the past from sammydress and was one of the lucky ones to...
Dear Kathy,
Thank you for your post.
Sammydress offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website：http://www.sammydress.com/m-article-id-16.htm.
We reply to all tickets within 24 hours in person.
Our team has reviewed your complaint and offered you a solution in the ticket. We are now waiting for your reply.
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/