I have been their customer for a while now and believe me, they never give a chance to complain about. My friends had surprised me with an abrupt short visit to beach which I denied because, I never leave my pooch alone. The thing was, my dog was infected by fleas and I was out of Frontline plus treatment. There was no way I could go with my dog all sick and scratchy. But suddenly I remembered that once a vet from budgetpetcare.com had suggested me to always be stocked on Capstar, a temporary flea treatment. Bless you and your vets, budgetpetcare.com! I treated my sweet little tyke with Capstar which relieved him from fleas in no time. That was the most memorable trip! Now, all my friends too prefer shopping from their site, after all, they are always there to help!