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Kathleen M.

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1 Review by Kathleen

Fandango

  • Fandango

“Got Disconnected by Customer Service for "taking to long" to explain the problem”
2/12/16

I can honestly say I will never use Fandango again in my life and will tell every single person I meet never to use their horrible services either. Because of dangerous road conditions due to snow and ice, we decided no to go see a movie. Called customer service to cancel the tickets and get a refund but was placed on hold for over 45 minutes and it apparently "took to long" to type out the problem and send it to customer service so we were disconnected. Because Fandango put us on hold for so long, it is now to close to the start time of the movie to get a refund.

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Kathleen M.'s review of Fandango earned a Fraud Buster vote

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