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Kathleen E.

1
Level 1 Contributor

Contributor Level

Total Points
224

1 Review by Kathleen

  • DressLily

6/30/15

I ordered an XL dress from this site based on their size chart. It was so small that my size 0 extra small daughter-in-law could not wear it. It was also so long that at 5' 10" she would have had to shorten it if she could have gotten it on. I am fighting to get a full refund for misrepresentation. Do not believe the size chart on their site! Not even close!

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CustomerService R. – DressLily Rep

Dear Kathleen,

Thank you for your latest comment, we feel sorry for what you have described.

And we are willing to provide help to you, would you mind to provide us the order number so that we can check the information for you?

We cannot apologize enough for any inconveniences this may have caused you, please provide us the oppotunity for better solution.

Best Regards
Dresslily Customer Service

Kathleen Has Earned 4 Votes

Kathleen E.'s review of DressLily earned 4 Very Helpful votes

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