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Kate W.

Contributor Level

Total Points
85

1 Review by Kate

  • Docstoc

2/18/12

I opened a "Free Trial Membership" on or around February 7,2012. On February 8, per the company policy to send subscription cancellations by email, I sent an email canceling my free trial. On February 9,2012, I received the following email from DocStoc:

Jane Bliss, Feb 09 15:41 (PST):
Hello,

Per your request, your Docstoc Trial Membership has been cancelled. Your credit card will not be charged.

Thank you for trying our service and please let me know if there is anything I can do in the future to assist you.

Best regards,
Jane Bliss
Docstoc Customer Care
*******627
www.docstoc.com

Regards,
Jane Bliss

Then, on February 16,2012, a full week later, the following "recurring charge" was placed on my debit card:

02/16/12 RECUR DEBIT CRD PMT02/15 DOC*DOCSTOC.COM/CH *******627 CA *******XXXXXX**************519? MCC=5968 $19.95

Oh, there's DocStoc.com charging my bank account with a recurring monthly charge of $19.95! They are fraudulent. They promised me my account would not be charged, and then they charged it. I think this is their business model, and they simply hope people aren't checking their bank statements and noticing these things. Stay away from this website at all costs.

Kate Has Earned 5 Votes

Kate W.'s review of Docstoc earned 5 Very Helpful votes

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