I ordered over $200 worth of items for Christmas. Nothing was as it was represented. I asked for a RMA to return several items and only received it for one. So I returned that item and followed it on USPS to verify that it was received. It was signed for by the vendor on 12/17/13. I have YET to receive a refund. I have emailed and left messages on the site since December 26. Their items are cheap. Their service is AWFUL (what service?) They should be shut down.
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.