After 4 months waiting for them to get back to me about undelivered item I purchased now they are trying to tell me they can refund my money as store credit! What kind of business thinks that I would continue to buy from them with this low standard service! What a joke.! I dont think ill ever see my money, rest assured i will report them to who ever i can and review them so others know what they are getting.
Dear Kateena c.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
As you selected Flat rate shipping which did not provide door to door delivery service, we kindly suggest those customers who choose flat rate shipping go to their local post office to check your package 10 to 25 working days after the package was sent out. If you did not receive your package until the deadline. We are always welcome customers to seek us for help
http://www.rosewholesale.com/m-article-id-12.html
We would refund or resend your order according to our company policy, for this issue, we contacted you by emails, please kindly check and reply to us.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Kind regards
Rosewholesale Customer Service