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If this doesn't sum it up, I don't know what does. After purchasing about $200 in clothes that were terrible quality and ran about 3 sizes too small and STRUGGLING for a refund, which I only received after countless Internet crime reports and PayPal reports... They gave me my refund. Months later, I receive a message from them stating they gave me my refund and asking me to change my review on this website for "a reward"-- I said, what "reward"? BRIBING PEOPLE? Their idea of a "reward" is credits to use as cash to buy more of their $#*!ty clothes. I told them their points are useless to me, lol... First time I ever heard of a company that's so bad they bribe people to give them a better review after they put you through hell
Kat A.'s review of DressLily earned 11 Very Helpful votes
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Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
DearKat A.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We want to extend our sincere apologies for the problems you have experienced.
We have offered an solution for your case on ticket, could you kindly check your ticket and offer us a reply?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Dresslily Customer Service