karol m.

1) I submitted a review expressing my frustration with being severely price gouged on a rental car through Alamo via OneTravel. I paid $454.00 and my husband paid $197. For the same vehicle rented directly through Alamo.

2) A OneTravel customer service representative claimed there was no rental car and that I booked a flight which was cancelled due to an invalid credit card. SO... that said, OneTravel would rather spend their time and effort inventing fictional details than resolve a situation. (see my confirmation in the photos attached)

3) Neither the State Attny General in Florida or Nevada - HUGE TOURIST areas takes lightly: fraud, price gouging or bait and switch business practices.

OneTravel business licenses, write the state attny, general and CC One Travel corporate headquarters. Below are the business license numbers listed on their website:

WK Travel, Inc.
California: CST #*******-40
Nevada: SOT #2007-0081
Iowa: SOT #883
Washington: SOT #*******
Florida: SOT #ST*******

I wear a 10.5 shoe and because it's so hard to find shoes that fit I HATE SHOE SHOPPING.
SO, I didn't enter into my Zappos relationship with big expectations.
WOW, they consistently have OVER DELIVERED on my expectations EVERY TIME. Even when I recently returned a pair the process could not have been easier. LOVE LOVE LOVE ZAPPOS!