I had a great experience with this shop site. They have very good deals and everyday new coupons which customers receive via e-mail if they subscribed to it. They also have very nice products. I bought several times from this site.
Their customer service is excellent.
As for the shipping duration, I really do not understand why people complain about. After all one should wait when purchasing online.
As per cancellation of the order, I know it is not funny because after all the excitement of finding something nice at good price you find out that you will not have it. It happened to me too, not on Modnique, but on another site. And? Why such a big tragedy out of it? First it is not their fault, second one should know how the system works before buying, it is like taking a chance.
I live in Canada so the only less attractive point which I could say about Modnique is the shipping fee and I hope one day they will reduce it or annul it, but still it does not mean that it is not a 5* shop site as far as I am concerned.
Thank you Modnique for a great shopping experience.
Dear karina a.,
Thank you for your important feedback and for letting us about your experience with us. I want to extend my sincere apologies for inconvenience that we have caused.
Your order was shipped out on November 26 by Singapore post. For flat rate shipping, it normally need 7-25 business days to arrive after dispatch. But sometimes will take more than a month. Flat rate shipping will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport. Due to this very long travel time, occasionally there may be accidents or delays that affect the overall shipping time. This is outside our control and we respectfully ask our customers to be patient and understanding.
Thank you very much for your patience and we hopt to get your understanding.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com