I placed an order online that totaled $254.92, and received a confirmation-- and then, nothing! No shipping info after days of waiting until, a week later I phoned and was told that because of the high dollar total of the order ($250 is high dollar value these days?), they needed confirmation from me! I thought that was ludicrous, but I reasonably asked why, then, they had not contacted me. They said that now that I had contacted them, and confirmed my name and address, they could clear the order. What planet are these people living on? I will never shop with this outfit again.