I've been satisfied although not ecstatic about my fixes. However, I find that after about 4-5 fixes and keeping about 15 of the items that these tend to be my go-to clothes. Yes, I've purchased a few misses ( the quality didn't hold up or I kept that 5th item I wasn't sure about) and they haven't been consistently good, however, I like that I can choose when to get a fix and their new options for buying clothes that are suggested for you directly. I just ordered 3 items that I would have had a hard time finding in my usual shopping places. My main complaint right now is that they don't show me any pants, so most of what I have from them are tops. But I am hard to fit in pants. Note that I am not patient with going out and searching for clothes. If you are, then this may not be right for you. But I find that they show things that I would not necessarily have picked out on a rack and they end up looking good on me, so I'm happy with the service. Yes, it's more expensive than doing the searching in stores myself and buying it on sale, but part of what they are selling is the service so I don't have to spend that time.