I ordered two items from this site January 16,2014 totalling $57 - to date, I have emailed them three times - I have been getting a response but it seems to be a canned response in that I see others have received the exact same... sorry about your frustration, etc.,
I asked for my money back this last time and they tell me that my money was sent to the actual vendor and therefore, it is up to them. I don't recall signing up for that part... I don't know what to do - it seems a very expensive lesson.