Karen P.

Sadly, I was expecting Vitaglo to be on par with places like vitacost or iherb, but when my package arrived damaged, (the lotion tubes both had holes in them, and were leaking) I contacted customer service and was told to send photos, which I did. I had to email them again to ask what was going on and then received a quick response, stating they were filing a claim with the carrier. No other protocol.in place, it's been weeks and I requested an update, with no response. Any other company would have better customer service and show that they care about their customers by refunding, or replacing the items and handle the claim in-house, instead of dragging the customer through the murky values of their business. I would, surely never patronize them again.