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Karen M.

US

Contributor Level

Total Points
162

2 Reviews by Karen

  • Coldwell Banker Realty

2/23/24

RUN from this soulless selfish man who thinks nothing of stealing ones retirement. He did nothing for me except take TWO commission on selling my house. I hired him to sell my long-held family home. He encouraged me to accept a buyer's contract for the buyer to make monthly payments and pay the rest of the mortgage due in a year, in order to upgrade and sell the house for a good price. John said this sort of thing is done all the time and was safe. I kept John apprized of all of my dealings with the buyer. At the end of the year, when the mortgage was due, the seller asked me to extend the due date a little longer, and I reluctantly agreed, to give him more time to complete and sell the house. John did not advise me that there was any danger in that, nor did he involve himself in the status of the house. A few months later, the buyer engaged John Gudebski to sell the house, again, on his behalf, without telling me, because he had run out of money. When the sale went through, I discovered that there were supposedly multiple lenders, which I knew of only one, that were ahead of me on providing the buyer funds, had extremely exorbitant interest rates, that I was not apprised of, and had received almost all of the proceeds from the house sold for the second time by John G. I lost more than $120,000, and realized less than $20,000 from the sale. John had not looked out for my interests, and had obtained two commissions for himself in the process. This loss will impact me for the rest of my life. I was retired and counted on the proceeds of my long-held house to be able to buy a retirement home comfortably. That was of course not the case with my meager proceeds. Now I live month to month in a not-so-comfortable retirement. The buyer declared bankruptcy. I would not advise potential sellers to expect involved, thoughtful assistance from John Gudebski. He could have told me to request an investigation from an appropriate agency, which I only discovered after the deadline had passed. He would have been investigated, and he obviously had something to hide. He did nothing but take money from me.

Service
Value
  • Beverly Hills MD

9/26/23
• Updated review

This is Karen again. I kept up with the product, added a few others, am on autoship for the deep wrinkle filler and won't be without it. It really works. Customer service has been great going forward. I didn't take a before picture, as suggested. I started at age 70. It took a while to fill in my deep wrinkles and now many wrinkles have vanished unless I smile. People have told me I look like I'm in my 50s, and can't believe I'm 71.

Products used:
Deep wrinkle filler

Service
Value
Shipping
Quality
Customer service is insulting and simply deflecting
6/12/23
Verified purchase
• Previous review

I bought 3 vials to start. All 3 are used up and I can't tell if it made a difference. I emailed customer support with a specific question, and got a response that was a canned one sentence response within a canned envelope of heading and closing. It was obvious, the 2 part even had different fonts. It simply said results are different among people. I wrote back, reiterating my question and was coldly told, believe it or not, "We're not doctors" and then suggested I go to one. Whoever runs "customer support" should be fired.

Tip for consumers:
Customer service is subpar.

Products used:
Wrinkle filler.

Service
Thumbnail of user samanthaw112
Samantha M. – Beverly Hills MD Rep

Hello Karen. My name is Samantha, I am with Beverly Hills MD. I would like to apologize on behalf of Beverly Hills MD for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I have forwarded your review to our Customer Service Teams so that we may better our customers experiences. We hope you give us another shot in the future. If you ever have any questions, please do not hesitate to reach out. My email is sam@beverlyhillsmd.com. Have a nice day.

Karen Has Earned 2 Votes

Karen M.'s review of Beverly Hills MD earned a Very Helpful vote

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