Karen J.

Ordered two pairs of pajamas. Received one and a really ugly grey shirt from someone else's order. Called customer service and after an hour hold was told the replacement pajamas would be sent soon. They never arrived and this time spent TWO hours on and off hold with different managers trying to help. You see they were now sold out of the pajamas. They finally found one but I have to drive to a store within 24 hours or they put it back. I asked for some compensation. They said they would send a gift certificate. Gourds what I received for my three hours on hold. Fifteen dollars. Gee Target. Think you can afford $6 value in merchandise? I can't tell you how thankful I am. I was just paid less than minimum wage to deal with your incompetence.

I ordered tee-shirts as well as other items from CafePress. Unfortunately, I didn't try to return a clearly defective shirt until well past their return date. I figured that is was never worn, was clearly mis-printed when the shirt became folded and didn't print all of the letters, and I wasn't asking for my money back, only a new shirt. Guess what? They would only offer a coupon for a percentage off a future order. Really? How much would it cost to print a new shirt? A couple bucks? I'm going to tell my daughter to wear the defective shirt every chance she gets. And when her ballet friends ask her where she got a shirt like that, with a weird line through the quote, I'm going to tell her to say, "This is the type of merchandise Cafe Press makes. Order from a business that actually care about their reputation.