This is for any seller who may be toying with the idea of starting to sell merchandise on the Tophatter platform: RUN. FOR. YOUR. LIFE.
The owners of Tophatter are only out for themselves. They are upset to see that their perceived billion dollar idea only turned out to be worth millions, therefore they spend their days scheming on new policies and modifying procedures to siphon an additional dollar here and there from every seller's rapidly diminishing profit margins.
They treat their sellers more like a tiresome burden than a customer of their service. Any seller concerns voiced to staff are either brushed aside with a corresponding generic e-mail template or, more than likely, just flat out ignored all together.
Meanwhile their flawed feedback system leaves you highly vulnerable to customer extortion, and your selling privileges can be snatched away at any moment grinding your business to a complete halt.
All changes in policy or procedure are only geared toward increasing their profit at the cost of the seller, and while these new changes are typically disguised as "optional" during presentation, you will quickly discover your selling abilities to be negatively affected until you agree to get on board with their wishes. This is a recurring theme -- they use passive-aggressive tactics to forcefully carry out their will against the demands or wishes of their dedicated sellers. In spite of them.
Fees increase steadily as attendance levels are on the decline, which in and of itself is an insight into the overall health of the site. If you are crazy enough to get involved selling here in light of these facts, I wish you the best. Save yourself the anxiety and depression today and stay away!