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Terrible company! Firstly I had to pay tax on delivery which wasn't expected and really took the overall price up. The quality of the dress was really poor and the zip was really badly "installed" when I tried to get the dress off the zip ripped away from the material. I contacted the company and they offered me 15% of the cost of the dress saying that the quality was fine and I could get a new zip fitted. On my second attempt at contact they upped it to 20% and told me they do not earn much from the dress and this was a big deal for them! Dreadful company, the grammar of their responses was pretty terrible too! I REALLY ADVISE YOU NOT TO ORDER HOWEVER TEMPTING THE PRICES ARE!
Following this review Adam from JJsHouse contacted me and I was eventually given a full refund
Karen B.'s review of JJ's House earned a Very Helpful vote
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Empty.
Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Thank you for your sharing.
Please take our deepest apologies for all the problems you encountered. We want you to know that you are very important to us and we truly appreciate your feedback. We understand your frustration when we did not meet your expectations.
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