Karena K.

I see people on here grousing about stuff they bought from jtv. One was complaining about losing a tiny diamond from a ring. If you are not careful with multistoned settings it will happen no matter where you bought. Other people complain about glued in stones falling out, I always check the web site for info on the setting glued, bezel or prong. This helps me decide whether to get an item or not, glued items need to be kept out of water as much as possible because it is GLUE and will get weaker every time it is wet. If you are buying the cheapest stuff they have it is not real gemstones so yes it could look like junk. My point is buyers need to know and understand what they are buying so they understand how to take care of it. I have bought many things since 2007 and yes some things were sent back because I didn't like the quality or style when I saw it at home. My returns are processed in a timely fashion for a smart label, these do not get handled like regular mail, it's slower so I went back to paying for my own shipping and learned its cheaper and faster. I have kept most of my purchases however and have had no problems with losing stones because 1. I don't sleep in my jewelry, prongs get stuck in bedding and brake, 2. Never wear jewelry when cleaning, cleaning agents are caustic and will change color of stones, plus break down metals so prongs break, 3. Don not put alcohol based hand sanitizer or wear swimming, alcohol and chlorine are really caustic on all metals causing weakness which leads to breaks and more lost stones. I understand that jewelry should hold up to wear but if you aren't taking care of it properly you will have problems, the golden rule is wear with care. Every ring that I have purchased from them has all the stones and I have several multistone rings. I am pleased with all my loose gemstones that I buy, understanding that since mother earth created it will not always be perfect and I do my research of other places to make sure the price is not way out there, usually buy my stones on clearance and have some very nice rare gems. I saw another complaining about hand setting, they are handset pieces in mass quantities and yes made in china but guess what, so is everyone else's jewelry and they are more pricey on the other networks and less informed. I agree that the hosts can be rather pushy with their pitch but they are selling something so that makes them salespeople and everywhere you go you get pushed to buy by a salesperson, it's their job!