I had been with bludomain for many, many years without issue. I thought the templates were great and easy to use. However, all of that is absolutely useless when you are completely ignored! Previously, I had no customer service issues, however, when my renewal came up for this year, I never received an invoice. I reached out with no response. My site was removed so I submitted an emergency support ticket and again I was ignored. I reached out though facebook. NOTHING. No acknowledgement at all. Now I have lost my entire website content, hours and hours of work, countless photos and my DOMAIN NAME. I am absolutely devastated. I have to start over completely. Do not let the bludomain website fool you, they cannot be trusted.