Kang N.

I bought Sony camera lens a few days ago. When I received the package, it was EMPTY. And I called SONY to send me a new lens, they said they are going to investigate. Fine, I understand SONY need to do the investigation. However, then Sony told me that they are going to investigate the issue either their fault or Fedex fault and they are not going to pay my money back or give me the lens if they can't find anyone to take the responsibility! So I am the one suffers? I did anything wrong? Maybe the wrong thing I did is to trust SONY!