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Kamaljit C.

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1 Review by Kamaljit

American Airlines Group

  • American Airlines Group

“Waited for 2.5 hours for check in in business”
2/14/22

We had booked tickets for business class to fly fro London Heathrow to Miami and waited in the business class line for 2 and half hours with a queue of 50 people all trying to check in to business class as well. The 3 first class desks were all manned but they refused to help and just stood watching us.
AA were completely useless with my complaint and it was a very stressful wait

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