kallie a.

I have been ordering from DS for years now. I have become adapted to their fast money taking and slow shipping speeds, since the majority of the items have been low priced and non-necessities. On August 25, I purchased 2 of the victory e-cigarette kits as gifts to my father and grandfather looking for a healthier alternative to the habit they have had for years. On September 16, I sent an email asking about the status of this order and received an email back saying they are closed for a religious holiday and i need to give them a few days to update my order. As of September 25 (ONE MONTH AFTER I ORDERED AND PAID), I sent another email asking for an update. They responded saying they were working on getting these orders to us and/or refunded. On September 29, I received my daily email from DS and see they are offering the product AGAIN! I sent an email asking how they can still offer this product to customers if they cannot guarantee the product to someone who paid for it months ago. They sent me an email saying they are working very diligently to fulfill this order and if there are any issues I will be the first to know. Doubtful. I am done with this website. Any site that doesn't have a customer service number should be strike one! DO NOT ORDER FROM DAILY STEALS!