Dear Kaboyaone T.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
Please kindly refer to our return and warranty Policy http://www.rosewholesale.com/m-article-id-16.html We would be full responsible for your order once the issue you mentioned is confirmed. So please leave your order No. Here and we are really keenly looking forward to splve the issue together.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience.
We feel that this is the least we can do in the circumstances.
Kind regards,
Trendsgal Customer Service
Dear Kaboyaone T.
We want to say thank you for providing us with important information about your situation.
We're very sorry for your concerns and the issues you have raised.
Please kindly refer to our return and warranty Policy http://www.rosewholesale.com/m-article-id-16.html We would be full responsible for your order once the issue you mentioned is confirmed. So please leave your order No. Here and we are really keenly looking forward to splve the issue together.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience.
We feel that this is the least we can do in the circumstances.
Kind regards,
Trendsgal Customer Service