Justin S.

I purchased a Ouffer voucher last year for a service on my home. The company that offered the service (after many contact attempts) eventually failed to deliver and I have been pursuing Ouffer for a full refund. Ouffer keep offering me credit and even after requesting bank account details to refund me, are still trying to merely offer me a credit note instead of my money back! Totally unimpressed with the administration and service from Ouffer given the service purchased cannot be completed. Will NEVER deal with Ouffer again and am about to start proceeding with the NSW Department of Fair Trading as I'm getting sick of this! Stay away people!