Justin C.

I ordered a Christmas tree on 10/23/22. It said nothing about shipping from China. On 10/25/22 I received an email that it had shipped and provided a tracking number. I looked it up and that's when I discovered it was shipping from China.

The last tracking update was on 10/27/22 and it has been sitting in China ever since.

This worthless company has literally done NOTHING to help get the issue resolved. They keep giving the same copy and paste answers. Can't get a hold of them on the phone EVER.

I have asked them to cancel the order and they won't. I have asked for my money back and they won't. I keep getting told to "just wait few more days".

Well here I am over 2 months later. I still don't have my item, it's still sitting wherever in China it is supposedly coming from, and they don't want to do anything to make it right. They just want to keep copy and pasting their answer.

Do not do anything with this company. They are crooks and scam artists and should just close up shop because no company should still be in business with this piss poor customer service model.

Whatever you are wanting to order, order it from somewhere else!