I ordered a set of scrubs with my name on the top. Product came but way bigger than my standard size. I know I can't return my top because of my name, but wanted to exchange my pants to a smaller size, but they refused it; their reason being it is a set of personalized item. What's the big deal just to exchange a pair of pants!? Now I will need to throw away my new pants. They GRATEFULLY offered me a 5% coupon since I am a VALUED customer. I warn you all. They have a different size and ridiculous exchange policy.