Julio T.

I have used Ubid.com for several purchases. Overall I have been happy with the deals I have gotten. You have to pay attention to shipping charges, because they tend to be a little high, but not all the time. Also, they charge a 3% transaction fee, that is not very apparent. The minimum is $1.99 and maximum is $9.99. I have made some returns, and eventually got a refund on everything I returned. However, on one return in which I returned 2 items, they only refunded me for one item. This was eventually corrected with some phone calls, and a response from the vendor, whoever that was. My most recent purchase was for some Thomas Kinkaide miniature prints.The box was supposed to have 4 prints, but they took one of the prints out of the case and shipped me only one. That happened twice, Very frustrating, but with the deals I have gotten on there, I will put up with them.

Ordered 3 different items the November 26,*******. One item was delivered on December 3, The second item was delivered on December 8. The last item was supposedly shipped out on December 22. The tracking number says that the electronic shipping information was received by the USPS. However, it never arrived to the post office and never got to me. They did refund my money and gave my a $5 credit, but my daughter missed out on a Christmas present that I was expecting to give her, Even if the package was really lost in the mail, it took almost a month to ship. Unacceptable.