Julie V.’s Reviews of Sammy Dress & more

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Sammy Dress

Prom Dresses

“Terrible Site. Awful policies and processes. They do not care about the customer. Don't purchase!”

2/8/16

Verified purchase

This is a merchant operating overseas so expect long delays when you order clothes.

They make it extremely difficult for you to receive a refund for your money because they don't want to despite however many emails you make regarding a cancelled order, returning items, etc.

They make it extremely hard on you to return your items because they require pictures and measurements to be taken. Excuse me, but if I don't fit your sizes and no longer want the item, it is YOUR job to start the return process.

The clothing may entice you with how cheap it is but it is not worth it.

I had clothes in my order that did not ship to me because they were out of stock and instead of notifying me like regular shops do in the US, they charged my card anyway didn't send it to me and when I contacted them they wanted to give me store credit? BEWARE it is a scam.

The product is inferior and really small. Trust me, it's not worth the hassle. Shop elsewhere and use more reputable websites. Don't get scammed.

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sammydress h. – Sammy Dress Rep Over a year old

Dear Julie,
Thank you for your feedback.We are apologize for this inconvenience caused.
In order to verify and resolve the quality issue in a better way, would you provide us your valid order number so that we can check it please？
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Many thanks in advance.
Sammydress Customer Service
http://www.sammydress.com/