I tried this site after the reviews online and sent in some new items and like new. After their assessment I learned i was due to make $2.00 - they rejected some very good clothing and accepted items with tags on them and sold them and I have not heard anything nor did they respond to an email complaint about their poor review of my bag (like new name brand clothing like Children's place, and brand new clothes as well). I had another new bag set to go out to them (all new and new shoes plus halloween costumes) and will NOT send them as i feel ripped off and this is only benefitting Swap.com. Who gets only $2 (which i have not received) for over four new items? If they say they give $1 per item, that is a minimum of $4.00 right there so I have no clue how people make any money off of their clothing on this site. I would rather donate locally then send a for profit company my childrens new with tags clothes to make $2.00. Which i have no idea how to receive, as if it matters at this point. Will not sell or shop with them again.