I ordered a single item on 8/2/14. It is now 9/19/14 and I have not received my item. I've been speaking via their service support BS and have been given the run around. "Maria" first told me my package was shipped out on 8/13 and that I didn't get the faster shipping so it'll be 7-25 business days. Fine. I waited another 2 weeks. STILL NOTHING. Then tonight I get another email telling me to have patience and that I need to wait 3 more days because it was shipped on 8/23. Hmmm... Maria just told me previously that it was shipped on 8/13. SCAM! I have already reported this company to the BBB amongst other fraud protection agencies. DO NOT ORDER FROM ROSEGAL! Still... waiting...