Thumbnail of user juliem2956

Julie M.

Contributor Level

Total Points
80

1 Review by Julie

  • Under Armour

12/11/23

I have 2 orders with many different items. Had to returned some of them, accordingly. Was credited back the next day. Great, right. Almost a week later, I got charged for an item that they claimed to have not received. In good faith, I have sent all that the items that was to be returned. I did not keep this one item, that cost $19.XX. Now I am returning all the goods I have in my possession for money back, and dispute this with the credit card co.

Tip for consumers:
Sadly, any handler of the return items can be take your item and claim that it is not in the box since there were several items that were returned. I asked for a package list before mailing, and we just went through this over the phone with a customer support. No paper listing of the returned items. As customer, you are at their mercy and now they can just claim that they did not receive an item and automatically charge your credit card.

Products used:
Some shirts, shorts & hats

Service
Value
Shipping
Returns
Quality

Julie hasn’t received any votes.

Julie hasn’t received any thanks yous.

Julie doesn’t have any fans yet.

Julie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user elizabeths4004
4/20/24

The top is fine, however the returns system for Under Armour UK is not up to scratch. I wanted to...

Thumbnail of user melissag2280
2/23/24

I returned two items on order US-26605597. Received back by under armour on January 26 2024. I...