Julie M.

I bought Ugg Boots in October last year - the whole sole of the boot came away. Sent them back - have still not had new boots despatched. They say they have not received them and I just know they have. So wrote to their head office to complain (in Cyprus) and the letter was returned "no such company exists". So basically Ive lost £110.00 and they just keep saying they have not received them. They are not prepared to send me a new pair. They are truly terrible and I WOULD NOT USE THEM IF I WERE YOU!

Terrible site. Ordered boots in October last year. They fell apart, sent back they are saying they have not received them. No joy whatsoever. Wrote to their "registered office" got letter back saying no company of that name exists at that address. DO NOT USE THIS SITE YOU WILL GET NO JOY