Ordered the wrong size dress. Wedding coming up soon! Takes 1 day response for EVERY email and reply. Canot have a converation. Phone number will not accept calls. Chat line continues to hang up on me. I have never had problems such as this. Its not like I want my money back, would just like to exhange. Dress came with NO TAGS OR RECEIPT. I am not sure what size it is. They told me to take it to a tailor and have the back laced up but the dress is waaay to small. Tailor said she cannot do anything. It like they monitor your email address and wont take your concerns. TOTALLY TERRIBLE SITUATION! DO NOT ORDER FROM THIS COMPANY!